Frequently Asked Questions for A Touch Of Magic DJ Service
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How do we book A Touch Of Magic DJ Service? Our contract process normally involves:
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Your DJ will be a talented person dedicated to providing the highest quality in mobile presentation and entertainment. They will be selected to handle your event based on your musical requirements, personal preferences, and the DJ’s experience and availability. In most cases, your DJ will be assigned at least 1 week prior to your event. Unless a specified DJ has been guaranteed in writing, we reserve the right to be selective in the placement of our Deejays. We do offer the Signature DJ option: For an additional fee of $200 dollars, you can have the Disc Jockey of your choice entertain at your event. Selection of the Signature DJ Option must be requested 3 weeks prior to your event.
Deposits are required to secure our availability. Deposit amount will be half of the total contract price (unless another amount has been agreed upon). Deposits must be received 2 to 3 weeks prior to your event. Our availability is considered in jeopardy, if a Deposit has not been received. Deposits are non-refundable. However, we can exchange the deposit for another party event. If our DJ has a severe emergency and we fail to dispatch another DJ from our Staff to your party, we will refund your entire deposit including any payments within 10 days. What are the acceptable forms of payment? Cash, United States Postal Money Orders, Company and School checks. Your contract will contain instructions on how to address these items. Contract Balances are paid in Cash to the Deejay upon their arrival. We do not accept personal checks. Do you have references that we can contact? Yes, we do. Provided upon request. Can we see your DJs perform? Yes. We encourage you to view our set-ups prior to hiring our DJ Service. Call and set-up a live meeting with us.
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Yes. We have a promotional video available for your viewing. Request your free Information Package Today. Do you require any special set-up arrangements?
Do you charge travel fees? Yes. Events that are held outside of the 5 New York boroughs are subject to travel expenses. Our travel charges are based on total round trip mileage, safe driving time and if necessary, overnight expenses. Minimum estimated travel expenses begin at $100 dollars. Call for exact charges pertaining to your event. Do you use Compact Discs, Records (Vinyl), Tapes? Yes. We are 95% CD based. However, we still have a few DJs among our staff that refuse to turn in their vinyl. If you require cassette, mini-disc capabilities (ex. Singers, Talent Shows), please let us know at least 2 weeks before your event. Do you carry Liability Insurance? Yes, we do. We can provide a copy of our policy to you and your Reception Hall representative. In case of emergencies, do your DJs carry back-up DJ systems to their parties? Yes. We use a combination of emergency procedures. On-site (in the car) backup equipment and/ or access to an emergency DJ Support Line. The DJ Support Line is there to assist our DJs with any equipment issues. What do you charge for Overtime? $100 per hour. This is a Cash payment due before the overtime is to commence. Overtime is at our DJ’s discretion and must be cleared with the Event Location’s Manager, first. Do you share your client information with other vendors? No. Our database is for internal use, only. We value and protect our client's privacy.
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